WELCOME TO SYNERGETIC THINKING.
Thousands of operators work on assembly lines on the manufacturing floor at various locations of a large manufacturing company. The company had no definitive measure to assess efficiency and quality...
THE PERFECT RATIO
Our business is built on the principles of balance and proportion, where the right combination of factors complement each other rather than compete. We call this balance the Perfect Ratio. At Customer Analytics, we seek to balance the technological component with the human side.
To this end, the ratio character “:” symbolizing proportionality has been introduced in the logo, not simply as an element of design, but to highlight the importance of balance within Customer Analytics. This thought is also characterized by our tagline Human Technology.
The theme of balance is carried through to our daily operations where traditional values and strong fundamentals are combined with newer processes and the nimble-footed agility of a startup. We believe this balance is especially crucial at a time when technology is evolving so quickly. And this has helped us sail through the inevitable highs and lows in the industry, and register a positive growth rate every year since our inception nearly two decades ago.
Offices in India
350+
team members
Robust processes in data, analytics,
software technology, systems integration
and IT services management
Expertise across retail,
health care, education
and varied B2B businesses
Highly proficient senior management team
with new age talents in data sciences,
analytics and emerging technology platforms
AREAS OF OPERATION
DATA, ANALYTICS & BUSINESS CONSULTING
ANALYTICS & MACHINE
LEARNING
-
Predictive Modeling
-
Segmentation & Clustering
-
Spatial Analysis
-
Retail Analytics
-
Supply Chain Analytics
-
Health Care Analytics
-
Education Analytics
-
Big Data & Web Analytics
BUSINESS
INTELLIGENCE
-
Data Analysis and KPI Generation
-
BI Dashboards (Power BI, Microstrategy...)
-
Custom Reports (SSRS...)
SOFTWARE SERVICES
SOFTWARE DEVELOPMENT & MAINTENANCE
-
Business Process Automation
-
App Development (mobile, web, desktop)
-
CMS (Sitecore, Umbraco...)
-
ERP (Dynamics 365, MAPICS…)
-
E Commerce
-
WMS (HighJump)
-
CRM (custom, Salesforce, Dynamics 365...)
-
Legacy Systems Support
-
ServiceNow (setup, customization, migration)
-
EDI
QUALITY
ASSURANCE
-
Manual Testing
-
Test Automation
-
Load, Performance Testing
IT INFRASTRUCTURE SERVICES
CLOUD
SERVICES
-
Azure
-
Amazon Web Services
-
Big Data
IT SERVICES
MANAGEMENT
-
ServiceNow (Admin, Operations)
-
Systems Admin (database, server, network, security...)
-
App Admin (AX, O365…)
-
Process Monitoring & Management
DATA
MANAGEMENT
-
Data Cleansing, Analysis & Transformation
-
Database Design, Development & Optimization
-
BI Reporting & OLAP Cubes
-
Master Data Management
-
Data Warehousing Services
-
Database Administration