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WELCOME TO SYNERGETIC THINKING.

Thousands of operators work on assembly lines on the manufacturing floor at various locations of a large manufacturing company. The company had no definitive measure to assess efficiency and quality...

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THE PERFECT RATIO

Our business is built on the principles of balance and proportion, where the right combination of factors complement each other rather than compete. We call this balance the Perfect Ratio. At Customer Analytics, we seek to balance the technological component with the human side.

To this end, the ratio character “:” symbolizing proportionality has been introduced in the logo, not simply as an element of design, but to highlight the importance of balance within Customer Analytics. This thought is also characterized by our tagline Human Technology.

 

The theme of balance is carried through to our daily operations where traditional values and strong fundamentals are combined with newer processes and the nimble-footed agility of a startup. We believe this balance is especially crucial at a time when technology is evolving so quickly. And this has helped us sail through the inevitable highs and lows in the industry, and register a positive growth rate every year since our inception nearly two decades ago.

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Offices in India 

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        350+ 
team members

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Robust processes in data, analytics,
software technology, systems integration 
and IT services management

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Expertise across retail,
health care, education
and varied B2B businesses

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Highly proficient senior management team
with new age talents in data sciences,
analytics and emerging technology platforms

AREAS OF OPERATION

DATA, ANALYTICS & BUSINESS CONSULTING

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ANALYTICS & MACHINE 
LEARNING

  • Predictive Modeling

  • Segmentation & Clustering

  • Spatial Analysis

  • Retail Analytics

  • Supply Chain Analytics

  • Health Care Analytics

  • Education Analytics

  • Big Data & Web Analytics

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BUSINESS
INTELLIGENCE

  • Data Analysis and KPI Generation

  • BI Dashboards (Power BI, Microstrategy...)

  • Custom Reports (SSRS...)

SOFTWARE SERVICES

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SOFTWARE DEVELOPMENT & MAINTENANCE

  • Business Process Automation

  • App Development (mobile, web, desktop)

  • CMS (Sitecore, Umbraco...)

  • ERP (Dynamics 365, MAPICS…)

  • E Commerce

  • WMS (HighJump)

  • CRM (custom, Salesforce, Dynamics 365...)

  • Legacy Systems Support

  • ServiceNow (setup, customization, migration)

  • EDI

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QUALITY 

ASSURANCE

  • Manual Testing

  • Test Automation

  • Load, Performance Testing

IT INFRASTRUCTURE SERVICES

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CLOUD 
SERVICES

  • Azure

  • Amazon Web Services

  • Big Data

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IT SERVICES 
MANAGEMENT

  • ServiceNow (Admin, Operations)

  • Systems Admin (database, server, network, security...)

  • App Admin (AX, O365…)

  • Process Monitoring & Management

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DATA 
MANAGEMENT

  • Data Cleansing, Analysis & Transformation

  • Database Design, Development & Optimization

  • BI Reporting & OLAP Cubes

  • Master Data Management

  • Data Warehousing Services

  • Database Administration

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